Elitza Stoilova is the co-founder and CEO of Umni, a no-code platform that helps businesses of any size and industry to create, manage and train AI chatbot for their website to gain the benefits of this technology. Various businesses from service industries, hospitality, entertainment, as well as non-profit organizations and others are using the platform for AI their chatbots to provide information to customers 24/7, also performing sales & marketing and customers care tasks.
For hotels, Umni offers pretrained hotel AI module that would recognize over 6000 customer questions on over 600 hotel topics from Day 1 of its work on the hotel website.
